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PDPD Policy

This page specifically covers your rights under Malaysia’s Personal Data Protection Act 2010 (PDPA). It explains your legal rights regarding the personal data we hold at sqa.com.my.

Your Consent

By using our website or giving us your details, you agree to let us process your personal data for our business operations. If you don't agree, please don't submit your information through our forms or checkout pages.

Your Rights Under the Law

It is your data, and the PDPA gives you control over it. You have the right to:

  • Check your data:  You can ask us for a copy of the personal information we have on file for you.
  • Update your data:  If you moved or changed your phone number, you can ask us to correct your records.
  • Withdraw consent:  You can tell us to stop using your data for things like marketing emails at any time.

How long we keep your information

We don't hold onto your data forever. We only keep it for as long as we need it to fulfill your orders, provide customer service, or meet legal and tax requirements here in Malaysia. Once we no longer need it, we delete or destroy it securely.

How to make a request

If you want to view, change, or delete your personal data, email our data officer at enquiry@sqa.com.my. We will process your request as quickly as possible, though we might ask for proof of identity first just to make sure we aren't giving your details to a stranger.

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